Harley House Privacy Policy
1. Introduction
At Harley House, we are committed to safeguarding your personal information and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
By using our services, you agree to the collection and use of information as outlined in this policy. This Privacy Policy forms part of your agreement with us, along with our Terms and Conditions.
2. Data We Collect
We collect and process various types of personal data for different purposes to provide and improve our services. These include:
Personal Data: Full name, date of birth, address, phone number, and email address.
Professional Information: GMC/NMC/GDC/GPhC/HCPC registration numbers, qualifications, CV, scope of practice, and DBS records.
Payment Information: Credit/debit card details, billing address.
Usage Data: Information on how you use our website, services, and facilities.
Health Information: Information related to Occupational Health clearance or medical practice where legally required.
3. How We Collect Data
We gather your personal data through the following means:
Membership applications and related forms.
Communication with Harley House staff.
Transactions made for membership fees, room bookings, or other services.
Cookies and tracking technologies used on our website.
4. Purpose of Data Collection
Your data is collected and used for the following purposes:
To manage your membership and access to Harley House facilities.
To verify your professional credentials, such as registration with healthcare bodies.
To process payments and generate invoices.
To comply with regulatory and legal obligations, including DBS and health checks.
To promote your professional practice (if applicable) via our website and other materials.
To notify you of service updates, events, or other relevant information.
5. Legal Basis for Processing
We process your personal data based on:
Contractual Necessity: To fulfill our obligations under the membership agreement.
Legitimate Interests: To promote services and ensure the proper functioning and safety of our facilities.
Consent: For activities like marketing, we seek your explicit consent before processing your data.
6. Data Sharing
Harley House may share your personal data with the following entities:
Regulatory bodies, such as GMC or NMC, for verification purposes.
Harley Street Specialist Hospital (HSSH) for admitting rights and professional access.
Service providers, such as payment processors, IT support, and marketing agencies.
Legal authorities when required to comply with legal obligations.
Your data is not sold or shared with third parties for unrelated marketing purposes.
7. Data Retention
Your personal data will be retained for the duration of your membership and for up to six years post-termination, or until you reach the age of 75, whichever comes sooner. Financial data will be stored in compliance with tax regulations.
8. Your Data Protection Rights
Under GDPR, you have the following rights:
Right to Access: Request copies of your personal data.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data in certain circumstances.
Right to Restriction: Request a limitation on how your data is processed.
Right to Object: Object to data processing under certain conditions.
Right to Data Portability: Request a transfer of your personal data to another organisation or directly to you.
To exercise any of these rights, contact us at hello@harleyhouse.com.
9. Use of Cookies
Harley House uses cookies to improve your experience on our website. These cookies may include session cookies, preference cookies, security cookies, and advertising cookies. For more details, please refer to our Cookie Policy.
10. Security of Data
We use industry-standard encryption and security protocols to protect your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Service Providers
We may employ third-party services to help operate and analyze our services, such as Google Analytics for monitoring website traffic. These service providers may have access to your personal data but are required to protect it and not disclose it for other purposes.
12. Changes to This Privacy Policy
Harley House reserves the right to amend this Privacy Policy. Any significant changes will be communicated via email or updates to our website.
13. Contact Us
For questions or concerns regarding our Privacy Policy or to exercise any of your data protection rights, please contact our Data Protection Officer at hello@harleyhouse.com.